Returns & Exchanges
At Veexia, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your selection isn't the perfect fit, our streamlined process ensures a quick resolution for your skincare and cosmetic needs.
Initiate Your Request
Log into your Veexia account and select the order you wish to return, or contact our beauty concierge team with your order number to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they are protected during transit, and include a copy of your packing slip.
Ship It Back
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing